Data. AI. Customer Experience.
Our mission is to help organisations deliver a great customer experience by using the power of data, artificial intelligence and analytics.
Data Analysis
Our expertise in collecting and extracting insight from large, often multiple data sources enables rapid decision-making and action
Artificial Intelligence
We provide customers with state-of-the-art machine learning and processing capabilities to transform organisations, industries and society in general
Customer Experience
As experienced professionals in this area, we offer a best in class consultancy on customer and employee experience management covering all markets and segments
Journey Analytics
Moments of truth define a customer’s experience. Our tools and techniques enable organisations to understand the holistic experience across channels
Testimonials
Really impressed with the work - simplified the management of our client data and even explore links between diet and weight loss!
Kaizen Fit Fam, London
Datacentricx helped us identify issues when customers booked rides online and advised us on 'basic changes with moments of magic' which really helped drive up customer loyalty and satisfaction.
Anster Private Hire, Scotland